Privacy policy

Privacy Policy


 

Effective Date: 4 April 2025

Last Updated: 4 April 2025


 

At Codebank, operated by Fiberhost Limited, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our platform at https://cb.fiberhost.net.


 

1. Information We Collect


 

We may collect the following types of information:


 

a) Personal Information


 

When you register, purchase, or contact us, we may collect:

• Full name

• Email address

• Billing address

• Phone number

• Payment details (handled securely via third-party payment processors)


 

b) Technical Data


 

When you browse our site, we may collect:

• IP address

• Browser type & version

• Device information

• Pages visited, time spent, referral URLs

• Cookies (see Section 6)


 

2. How We Use Your Data


 

We use your data for the following purposes:

• To create and manage your account

• To process payments and provide purchased products

• To send transactional emails (e.g., purchase confirmations)

• To offer customer support

• To improve platform performance and user experience

• To send newsletters and promotions (only if you opt in)


 

3. How We Protect Your Data


 

We take security seriously. Your data is protected using:

• SSL encryption

• Secure data storage and limited access

• Regular system updates and monitoring

• Trusted third-party services (e.g., payment gateways)


 

We never store your credit/debit card numbers directly.


 

4. Sharing Your Information


 

We do not sell, trade, or rent your personal data. However, we may share information with:

Payment processors (e.g., SSLCommerz, Stripe, etc.)

Legal authorities, if required by law

Service providers for hosting, analytics, and communication tools


 

All third parties are obligated to respect your privacy and comply with GDPR or similar laws.


 

5. Your Rights Under GDPR


 

If you’re located in the EU or a GDPR-covered region, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing

• Request data portability

• Withdraw consent at any time


 

To make such requests, email us at support@fiberhost.net


 

6. Cookies


 

We use cookies to enhance your experience, track analytics, and manage user sessions. You can manage or disable cookies in your browser settings.


 

Types of cookies we use:

Essential cookies – required for login, checkout, and navigation

Analytics cookies – used to monitor performance (e.g., Google Analytics)

Preference cookies – remember your language or theme choices


 

7. Data Retention


 

We retain your personal data:

• As long as you have an account with us

• As needed for legal, accounting, or reporting purposes

• You may request deletion of your data at any time (subject to legal exceptions)


 

8. Children’s Privacy


 

Codebank is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us immediately.


 

9. Third-Party Links


 

Our website may contain links to other sites (e.g., author websites, documentation). We are not responsible for the privacy practices or content of those third-party websites.


 

10. Changes to This Policy


 

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the revision.


 

11. Contact Us


 

If you have any questions about this Privacy Policy or how we handle your data, contact us at:


 

Fiberhost Limited

Email: support@fiberhost.net

Phone: +8801904133085

Website: https://cb.fiberhost.net